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You are ordering a desk appraisal, this is a report that takes into account the information you’ve provided to us and not a physical inspection done by us.
There are no refunds offered on charity appraisals unless:
1- You don’t receive the appraisal report within 7 business days
2- You don’t receive your rush appraisal within 2 business days
We will not amend our appraisal unless you provide us additional information
We will not submit the appraisal to the IRS on your behalf
We will provide you with a signed IRS Form 8283
We will comply with

Charity Car Appraisal Website Redesigned to Offer Better User Experience for Clients Requesting Valuation Reports on their Donated Property.
True Vehicle Value Re-branded Charity Site is Now Live.
True Vehicle Value(TM) has recently launched an upgraded version of their website that offers users a
straightforward, uncomplicated way to order a charity appraisal for their donated vehicle.

An individual can donate a car or truck to charity and deduct its fair market value from his or her taxable
income. If the claimed deduction value is more than $5,000, the donor must submit an IRS-qualified car
appraisal that is issued